89atm Privacy Policy – How We Collect
and Protect Your Data

1Introduction

89atm takes the privacy of its players seriously. This document sets out exactly how we collect personal information, the reasons we hold it, what we do with it, and the choices you have regarding your own data. We've tried to write this in straightforward English rather than dense legal language — if anything is unclear, our support team is happy to explain it.

The platform is operated by 89atm and this policy governs all data processing activities associated with the website at 89atm.onl and all related services, including the Game Lobby, sports betting section, live casino, and all account management functions.

This policy should be read together with our Terms and Conditions and our Responsible Gaming page, both of which contain additional information relevant to your use of the platform.

2Data We Collect

89atm collects personal data in two main ways: information you provide directly when registering and using the platform, and data generated automatically through your use of the website.

Information You Provide

• Registration data — your full name, date of birth, email address, and contact details entered when you create an account.
• Identity verification documents — government-issued ID or other documentation requested when verifying your account or processing a withdrawal.
• Payment information — details associated with your JazzCash, Easypaisa, Raast, bank transfer, or card transactions. See Section 5 for more detail on how payment data is handled.
• Communications — messages sent to our support team via live chat or email, including content, timestamps, and any attachments.
• Preferences and settings — game favourites, responsible gaming tool settings, deposit limits, and communication preferences set within your account.

Automatically Collected Data

• Device and connection data — IP address, browser type, operating system, screen resolution, and device identifiers.
• Usage data — pages visited, game sessions started, bets placed, session duration, and navigation paths through the platform.
• Cookie data — data collected via cookies and similar tracking technologies as described in Section 6.
• Transaction records — a complete log of all deposits, withdrawals, bets, and game rounds associated with your account.

3How We Use Your Data

The table below summarises the main purposes for which 89atm processes personal data and the lawful basis for each activity.

Where we rely on legitimate interest as the lawful basis for processing, we have assessed that the processing does not override your rights and freedoms as a data subject. You may object to processing carried out on a legitimate interest basis — contact support if you wish to do so.

4Sharing Your Data

89atm does not sell personal data. We share data with third parties only where it is necessary to operate the platform or where we are legally required to do so. The categories of third party who may receive data are:

• Payment processors — JazzCash, Easypaisa, Raast, and card payment networks receive the transaction data required to process your deposits and withdrawals in PKR. These services are bound by their own privacy policies and relevant financial regulations.
• Game software providers — providers including Pragmatic Play, Evolution, NetEnt, and others receive session data necessary to run games within the 89atm Game Lobby. This typically includes a player identifier and session token but not your full personal details.
• Identity verification services — where additional verification is required, data may be shared with a third-party identity verification provider. This is limited to the specific documents and details needed for verification.
• Analytics and platform tools — anonymised or aggregated data may be shared with analytics tools used to measure platform performance. This data cannot be used to identify individual players.
• Legal and regulatory requirements — where 89atm is required to disclose data in response to a lawful request from an authority, we will comply. We will notify you of such requests where we are legally permitted to do so.

All third parties who process data on behalf of 89atm are bound by data processing agreements that limit how they can use the data and require them to maintain appropriate security standards.

5Payment Data

All financial transactions on 89atm are processed in PKR. When you make a deposit via JazzCash, Easypaisa, Raast, bank transfer, or card, the payment details you enter are transmitted directly to the relevant payment processor over an encrypted connection. 89atm does not store complete card numbers or mobile wallet PINs on its own servers.

Transaction records — including amounts, timestamps, payment method types, and references — are retained by 89atm as part of your account history. These records are used for processing withdrawal requests, resolving disputes, fraud prevention, and maintaining financial records.

6Cookies

89atm uses cookies — small data files stored on your device — and similar technologies to enable core platform functionality, remember your preferences, and understand how players use the site. We do not use cookies to build advertising profiles for sale to third parties.

Types of Cookies We Use

• Essential cookies — required for the platform to function. These maintain your login session, keep your game lobby preferences, and enable secure payment flows. They cannot be disabled without breaking the site.
• Functional cookies — remember your settings such as language preference, recently played games, and responsible gaming tool configurations.
• Analytics cookies — collect anonymised data about how pages are navigated, which games are visited most, and where errors occur. This data helps us improve the platform. No personally identifying information is included.
• Security cookies — help detect and prevent fraudulent activity, bot access, and unusual login patterns.

Most browsers allow you to manage cookies through their settings. Blocking all cookies may prevent some parts of the platform from working correctly. Clearing your cookies will log you out of your current session.

7Data Retention

89atm retains personal data for as long as it is needed for the purposes described in this policy. The key retention periods are:

• Active account data — retained for the full duration of your account being open and for a period after closure as required by financial record-keeping requirements.
• Transaction records — deposit, withdrawal, and betting history is retained for a minimum of five years from the date of the transaction for financial compliance purposes.
• Identity verification documents — retained for the same period as transaction records and deleted securely thereafter unless a longer period is required by law.
• Support communications — retained for three years from the date of the interaction, or longer if the communication relates to an unresolved dispute.
• Analytics data — anonymised and aggregated analytics data may be retained indefinitely as it cannot be used to identify individuals.

When data is no longer required and the retention period has expired, it is deleted securely or anonymised. You may request early deletion of certain data categories — see Section 9 for your rights.

8Security

89atm implements a range of technical and organisational security measures to protect personal data against unauthorised access, loss, or disclosure. These include:

• TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive stored data, including payment references and identity documents.
• Role-based access controls within the organisation — staff access to personal data is limited to those who need it to perform their job.
• Regular security assessments and monitoring for unusual access patterns or attempted breaches.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised login.

While we take substantial precautions, no online platform can guarantee absolute security. You also play a role in protecting your account — use a strong, unique password, do not share your login credentials, and contact support immediately if you suspect your account has been accessed without authorisation.

9Your Rights

As a player on 89atm, you have a number of rights regarding your personal data. To exercise any of these rights, contact our support team — we aim to respond to all data rights requests within 30 days.

10Minors

89atm is strictly an adult platform and is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from minors. Age verification is conducted as part of the account registration and withdrawal verification process.

If we become aware that personal data has been collected from a person under 18, the account will be closed immediately, any funds will be handled appropriately, and the data will be deleted. If you believe a minor has registered on the platform, please contact our support team immediately.

11Policy Updates

This Privacy Policy is reviewed periodically and may be updated to reflect changes in how we operate the platform, changes in applicable requirements, or improvements in our data practices. The "Last Updated" date at the top of this page reflects the date of the most recent revision.

Where changes are material — meaning they significantly affect how we use your data or your rights — registered players will be notified via the email address on their account or through an in-platform notification before the changes take effect. For minor clarifications or wording improvements, the policy will be updated without direct notification, but the revised date will always be displayed.

12Contact Us

For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please reach out to the 89atm support team. We aim to respond to all privacy-related enquiries within a reasonable timeframe and to resolve data rights requests within 30 days.

When contacting us about a data rights request, please include your registered email address and a clear description of the request so we can locate your account and process your enquiry efficiently.